You may access the ORS Ticket System by clicking the “Contact ORS Helpline” link on the upper right hand side of myGRANT:

 

This link will take you to the ORS Ticket System. Click “Submit a Ticket” and fill out the form. You may attach screenshots, if applicable. Please also indicate whether the priority of your ticket is normal, medium, high or of an emergency nature. After your ticket is submitted, you will be contacted via e-mail.

You may also contact the ORS Helpline at orshelp@hawaii.edu or call (808) 956‑5198.